Privacy Policy

Welcome to WiPatrol, a mobile application developed and operated by Orbtronics. Our app is designed to enhance community safety by facilitating efficient and secure crime reporting. At Orbtronics, we prioritize your privacy and are committed to protecting your personal data.

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through the WiPatrol app. We understand the sensitive nature of the data involved in crime reporting and are dedicated to handling all user information with the utmost care and responsibility.

By using WiPatrol, you trust us with your information. We are committed to maintaining that trust and believe it is essential to be transparent about our privacy practices. This policy details the types of information we collect, how it is used, your rights concerning your personal data, and how we protect it.

We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it. If you have any questions or concerns about our privacy practices, please contact us at info@orbtronicsltd.com.

Thank you for choosing WiPatrol for your community safety needs.

Information Collection and Use:

1. Types of Information Collected

WiPatrol collects various types of information to provide and improve our crime reporting services. This information includes, but is not limited to:

Personal Identification Information: We may collect personal information such as your name, email address, and phone number when you register for an account or interact with our services.

Location Data: Given the nature of crime reporting, we collect precise location data to accurately document the site of an incident. This includes GPS and other location technologies.

User-Generated Content: Any reports, comments, images, or videos you upload to WiPatrol are collected to facilitate crime reporting and response.

Device Information: Information about your device, including the type of device, operating system, unique device identifiers, and mobile network information, may be collected.

Usage Data: We collect information on how the service is accessed and used, such as the frequency and duration of usage.

2. Use of Collected Information

The information collected by WiPatrol is used for various purposes:

To Provide and Maintain our Service: Your information helps us to deliver and improve our crime reporting services effectively.

User Communication: We use your personal information to contact you with service updates, support messages, and other information related to your use of WiPatrol.

Enhancing Safety and Security: We use your information to enhance the safety and security of our users, including the verification of user identity and prevention of fraud.

For Analytics and Service Improvement: To understand how our service is used and to make improvements, we analyze usage data.

Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Consent and Control

By using WiPatrol, you consent to the collection and use of your information as outlined in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, modify your data preferences, or request information deletion, please contact us at info@orbtronicsltd.com.

Data Sharing and Disclosure:

WiPatrol by Orbtronics is committed to maintaining the confidentiality of the information collected from our users. However, there are certain circumstances under which we may share this information:

  1. With Service Providers: We may share your information with third-party service providers to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  2. For Legal Requirements: WiPatrol may disclose your information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Orbtronics
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
  1. In Case of Business Transfer: If Orbtronics is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
  2. With Law Enforcement: Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  3. With Your Consent: Other than as set out above, you will receive notice when your personal information may be shared with third parties, and you will have the opportunity to choose not to share your information.

It’s important to note that WiPatrol does not sell, rent, or lease its user lists to third parties. In situations where your information is shared with third parties, we ensure that they are bound by confidentiality agreements and that they adhere to appropriate data protection and privacy standards.

Data Security:

At Orbtronics, the security of your data is of utmost importance, especially considering the sensitive nature of crime reporting. We implement a variety of security measures to ensure the protection of the information collected through the WiPatrol app.

  1. Security Measures:
  • We employ both technical and organizational measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
  • Encryption: Sensitive data, including personal and location information, is encrypted during transmission and, where feasible, at rest.
  • Access Control: We restrict access to personal information to Orbtronics employees, contractors, and agents who need to know this information in order to process it for us. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
  • Regular Security Assessments: Our systems and practices are regularly reviewed and updated to address potential security vulnerabilities.
  • Incident Response Plan: In the event of a data breach, we have procedures in place for immediate response and notification to the affected individuals and relevant authorities as required by law.
  1. User Responsibility:
  • While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage users to also take steps in protecting their personal information online, especially when using public Wi-Fi networks.
  1. Updates to Security Practices:
  • Our security practices are continually evolving to counter new threats. As a result, we reserve the right to update our security measures without prior notice. We will, however, notify users of any significant changes in the way we protect their information.
  1. Contact Us:
  • If you have any questions about the security of your personal information, please contact us at info@orbtronicsltd.com.

User Rights and Choices:

At Orbtronics, we recognize and respect your rights regarding your personal data collected and processed by WiPatrol. This section outlines the choices you have concerning your information:

  1. Access and Update Your Information:
  • You have the right to access the personal information we hold about you. If you find that this information is inaccurate, incomplete, or outdated, you are entitled to request us to update or correct it.
  1. Deletion of Your Information:
  • You can request the deletion of your personal data that we have on file, subject to necessary retention for legal, security, or business needs.
  1. Opt-Out of Communications:
  • If you no longer wish to receive marketing or promotional communications from us, you can opt-out by using the unsubscribe link provided in the communications or by contacting us directly.
  1. Restriction of Processing and Data Portability:
  • In certain jurisdictions, you may have the right to restrict the processing of your personal data or request the portability of your information. Where applicable, you can make such requests, and we will accommodate them in accordance with local legal requirements.
  1. Consent Withdrawal:
  • If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  1. Complaints:
  • If you believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection in your country.
  1. Exercising Your Rights:
  • To exercise any of these rights, please contact us at software@orbtronics.co. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
  1. Changes to Your Rights and Choices:
  • We may update this section in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Children’s Privacy:

The protection of children’s privacy is especially important to Orbtronics. WiPatrol is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children under this age. If we become aware that a child under 16 has provided us with personal information, we will take steps to remove such information and terminate the child’s account.

  1. Age Restriction:
  • The WiPatrol app is intended for use strictly by individuals who are 16 years of age or older. By using WiPatrol, users affirm that they are at least 16 years old. We do not knowingly engage in any data collection or marketing practices directed at children under the age of 16.
  1. Parental Consent:
  • In jurisdictions where it is required, if a child under the age of 16 wishes to use the WiPatrol app, parental consent is necessary. We provide a mechanism for obtaining verifiable parental consent before collecting personal information from children.
  1. Parental Access:
  • Parents or legal guardians who believe that their child under the age of 16 has submitted personal information to us may contact us at info@orbtronicsltd.com. We will work with the requesting parent or guardian to address concerns, including reviewing, updating, or deleting the child’s personal information as appropriate.
  1. Compliance with Laws:
  • We comply with all applicable laws and regulations regarding the collection and processing of children’s personal information, including but not limited to the Children’s Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.

Changes to the Privacy Policy:

Orbtronics reserves the right to update or modify this Privacy Policy at any time and from time to time. Please review this policy periodically, especially before you provide any personal data.

  1. Notification of Changes:
  • If we make material changes to our Privacy Policy, we will notify you either through the email address you have provided us, by prominently posting a notice of such changes on the WiPatrol app, or through a combination of these methods.
  1. Effective Date of Changes:
  • The date the revised Privacy Policy becomes effective will be indicated at the top of this Privacy Policy page. You are encouraged to periodically review this page for the latest information on our privacy practices.
  1. Your Acceptance of These Changes:
  • By continuing to use the WiPatrol app and our services after changes are made, you agree to be bound by the revised policy. If you do not agree to the new terms, please stop using the WiPatrol app and our services.
  1. Historical Versions:
  • If possible, we will keep prior versions of this Privacy Policy in an archive for your review.

Compliance with Applicable Laws:

Orbtronics is committed to complying with all applicable privacy laws and regulations in the operation of the WiPatrol app. Our practices are designed to protect user privacy and ensure the responsible handling of personal information in accordance with these laws.

  1. Adherence to Local and International Laws:
  • We recognize that our users come from various jurisdictions, each with its own set of data protection and privacy laws. WiPatrol is designed to comply with such laws, including, but not limited to:
  • The General Data Protection Regulation (GDPR) for users in the European Union
  • The California Consumer Privacy Act (CCPA) for users in California, USA
  1. Regular Updates to Compliance Measures:
  • We regularly review our data processing and storage practices to ensure alignment with the latest legal requirements. This includes conducting periodic assessments and making necessary adjustments to our privacy practices.
  1. Cooperation with Regulatory Authorities:
  • We cooperate with data protection and law enforcement authorities to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
  1. Training and Awareness:
  • Our team receives regular training on privacy and data protection laws to ensure that everyone at Orbtronics understands the importance of, and how to comply with, these laws.
  1. Contact for Compliance Issues:
  • If you have any questions about our compliance with applicable laws, or if you believe that your personal information has been used in a way that is not consistent with this Privacy Policy, please contact us at software@orbtronics.co. We take all concerns about privacy and data use seriously and will respond to your inquiry promptly.

Effective Date:

This Privacy Policy is effective as of 25th January, 2024.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is recommended that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our Privacy Policy, please contact us at info@orbtronicsltd.com.

Contact Information:

If you have any questions, concerns, or comments about our Privacy Policy, or if you wish to exercise any of your rights as described in this policy, please feel free to reach out to us. Our dedicated team is available to assist you with any privacy-related queries.

Orbtronics Contact Details:

We strive to respond to all queries and concerns in a timely and efficient manner. Your privacy and trust are paramount to us, and we are committed to addressing your inquiries to the best of our abilities.